Horton House Residential Care Home

In-charge  : Mrs Anouska Currie

Phone : (01452) 524615

Address  : 1 Horton Road, Gloucester, Gloucestershire, GL1 3PX

Horton House Residential Care Home offers nursing and personal care for up to 24 individuals. The recent assessment of the facility was conducted between January 2 and January 12, 2024, with a visit by two inspectors on January 9, 2024. This evaluation focused on three key aspects: Safe, Caring, and Responsive. 

Ratings Summary: The comprehensive assessment led to Horton House receiving an overall rating of 'Good' in all quality statements assessed. This rating reflects the home's consistent performance across the evaluated domains, underscoring its commitment to providing high-quality care.

 Care Quality and Resident Experience:

Residents and their relatives provided overwhelmingly positive feedback about the experiences at Horton House. They highlighted the familiar and well-trained staff team as a core strength, noting that staff members are well-versed in understanding and managing the individual needs and risks associated with each resident. This personalized approach helps ensure that all residents feel safe and supported in making choices about their care.

Environment and Activities:

Although specific details about the environment and activities were not highlighted in the assessment summary, the positive feedback suggests that the overall environment at Horton House supports the well-being and satisfaction of its residents. Activities likely align with the caring and responsive nature of the service, ensuring that residents can engage in meaningful and enjoyable pursuits.

Safety and Health Management:

Safety is a priority at Horton House, with clear protocols in place for protecting residents from harm. The registered manager plays a crucial role in reinforcing these protocols, ensuring that the entire staff, across all levels, is aware of their responsibilities. The proactive approach in safeguarding residents and the emphasis on staff training contribute significantly to the overall safety of the environment.

Leadership and Community Links:

The leadership at Horton House is effective, as indicated by the good management of staff roles and responsibilities. The registered manager’s ability to maintain a high standard of care and ensure staff understand their duties reflects strong governance and leadership. While community links were not explicitly mentioned, the well-led nature of the service likely fosters positive interactions and integrations with local health services and community resources.

Conclusion: Horton House Residential Care Home maintains a 'Good' standard across all evaluated aspects, providing a safe, caring, and responsive environment for its residents. The facility’s ability to consistently meet the needs of its residents while ensuring safety and respect highlights its effectiveness as a care provider. The positive feedback from residents and their families further validates the quality of care and management at Horton House, making it a commendable choice for personal or nursing care.