Hulcott Nursing Home

In-charge  : Mark Sims

Phone : (01296) 488229

Address  : The Old Rectory, Hulcott, Aylesbury, Buckinghamshire, HP22 5AX

Hulcott Nursing Home offers nursing and personal care to older individuals and people living with dementia. A responsive assessment was conducted on February 2, 2024, to address prior concerns related to fire safety, infection prevention, control, and service governance. At the time of the visit, 27 residents were living at the facility.

Assessment Summary: The recent evaluation indicated significant improvements in previously noted regulatory breaches. The inspection verified enhancements in fire safety practices and knowledge among staff, alongside better infection control measures. Governance improvements were also noted, though the absence of a permanent registered manager remains a concern; the role is currently filled by a regional support manager.

Care Quality and Resident Experience:

Residents and their relatives expressed satisfaction with the safety and quality of care provided at Hulcott Nursing Home. People felt their dignity and privacy were respected, and they were confident in raising any issues, with no reports of mistreatment. The general satisfaction extended to the living conditions, including room quality, food and beverage options, and the facility's amenities. A dedicated activities coordinator was appreciated for enhancing resident engagement through various offerings.

Environment and Activities:

The environment at Hulcott Nursing Home is reportedly safe and well-maintained, with effective systems in place to ensure the safety of the building and its equipment. However, there are areas identified for improvement that have not been promptly addressed by the provider. The activities provided by the dedicated staff member contribute positively to the residents' quality of life, offering them enjoyable and engaging experiences.

Safety and Health Management:

Significant advancements were made in managing fire safety—a previous area of concern—with improved training and drills resulting in better staff performance. While improvements in infection control were noted, the ongoing absence of a registered manager poses potential risks to maintaining consistent standards of governance and oversight.

Leadership and Community Links:

The leadership has seen constructive feedback from staff, residents, and visitors regarding the skills and knowledge of the acting manager. Despite this, the lack of a permanent manager might affect the long-term stability of service governance. The commitment of the staff, particularly those who have served long-term, has been positively highlighted by residents and relatives, reflecting a dedicated and caring team.

Conclusion: Hulcott Nursing Home has demonstrated commendable progress in addressing previous compliance issues and enhancing the overall safety and quality of care. The feedback from residents and their relatives is overwhelmingly positive, particularly in terms of staff dedication and the quality of care. However, to ensure continued improvement and stability, it is crucial for the facility to appoint a permanent registered manager and address outstanding areas for improvement promptly. The dedication shown by the staff and management provides a strong foundation for further enhancements and continued resident satisfaction.